GARUDAYA policy

Terms of Service

Operational service terms for GARUDAYA digital accounts, marketplace transactions and advisory/service workflows.

Applies to:
Registered users using GARUDAYA platform services.

Last updated:
23 July 2026

Entity:
GARUDAYA PRIVATE LIMITED / GARUDAYA AGRO INDUSTRIES

Scope of service

GARUDAYA provides digital tools for onboarding, profile completion, document management, marketplace discovery, product moderation, cart/checkout, payment recording, invoices, shipment records, service requests, compliance assistance and export readiness coordination.

Service availability

The platform may be unavailable during maintenance, provider outages, migrations, security events, force majeure, regulatory changes or credential/configuration issues. GARUDAYA will use reasonable efforts to restore normal services but does not guarantee uninterrupted access.

Suspension and termination

GARUDAYA may suspend or restrict accounts, listings, payments, documents, admin actions or service requests where fraud, policy violation, regulatory risk, payment dispute, compromised credentials or security risk is suspected.

Official contact and notices

Questions about terms of service should be sent from the registered account email wherever possible. GARUDAYA may request order IDs, application IDs, invoice numbers, KYC references or proof of authority before sharing account-specific information. Official notices may be sent to legal@garudaya.in; operational support may be sent to support@garudaya.in. Registered office: C/O Sabita Jena Nuagam, Dasamundali, Sheragada, Aska, Ganjam – 761106, Odisha, India.

DeskEmail
Legallegal@garudaya.in
Supportsupport@garudaya.in
Accountsaccounts@garudaya.in
KYCkyc@garudaya.in
Exportexport@garudaya.in