Refund & Cancellation Policy

Cancellation windows

Orders may be cancellable before packing, shipment booking, procurement commitment or service commencement. Compliance service cancellation may depend on whether drafting, filing, government fee payment, document review or consultancy work has started. [Legal approval required before production publication: GARUDAYA should confirm exact timelines, jurisdiction wording, fee treatment, regulatory classifications and escalation officers with counsel.]

Refund eligibility

Payment gateway settlement

Refunds may be processed through the original payment method where gateway credentials and provider support are configured. Manual payments may require bank verification before refund. Gateway charges, tax adjustments and settlement timelines are subject to provider and legal review.

Official contact and notices

Questions about refund & cancellation policy should be sent from the registered account email wherever possible. GARUDAYA may request order IDs, application IDs, invoice numbers, KYC references or proof of authority before sharing account-specific information. Official notices may be sent to legal@garudaya.in; operational support may be sent to support@garudaya.in. Registered office: C/O Sabita Jena Nuagam, Dasamundali, Sheragada, Aska, Ganjam – 761106, Odisha, India.