GARUDAYA policy
Privacy Policy
GARUDAYA PRIVATE LIMITED privacy commitments for the GARUDAYA agriculture marketplace, service, export, KYC and support platform.
Applies to:
Farmers, buyers, sellers, vendors, exporters, employees, support teams and website visitors.
Last updated:
23 July 2026
Entity:
GARUDAYA PRIVATE LIMITED / GARUDAYA AGRO INDUSTRIES
Information we collect
GARUDAYA collects information required to operate trusted agriculture and commerce workflows. This may include account profile data, contact details, addresses, KYC identifiers, bank-detail previews, product listings, crop or farm information, business registrations, GST/PAN/IEC/FSSAI details, orders, invoices, payments, shipment records, service requests, support messages, security logs and device/session metadata.
| Category | Examples | Purpose |
|---|---|---|
| Identity and contact | Name, email, mobile, address | Account creation, communication and verification |
| KYC and compliance | Aadhaar/PAN/GST/IEC/FSSAI references and documents | Eligibility, trust, fraud prevention and admin review |
| Marketplace | Listings, enquiries, cart, orders, invoices | Buying, selling, fulfilment and support |
| Security | IP, user agent, device status, audit events | Protect accounts and investigate misuse |
How data is used
GARUDAYA does not sell KYC documents or bank details. Limited information may be shared with payment processors, logistics partners, service providers, auditors, legal advisers, government portals or counterparties where needed to complete a requested transaction or comply with law.
- Create and administer accounts, profiles, role-based dashboards and support workflows.
- Verify mobile/email, KYC, seller, farmer, vendor, company and exporter eligibility.
- Process marketplace orders, invoices, payments, refunds, shipments and notifications.
- Improve platform reliability, prevent fraud, enforce policies and respond to lawful requests.
Data retention and user rights
Users may request access, correction or deletion review through legal@garudaya.in. Some records may be retained for tax, audit, fraud prevention, dispute resolution, payment gateway, statutory or contractual purposes. [Legal approval required before production publication: GARUDAYA should confirm exact timelines, jurisdiction wording, fee treatment, regulatory classifications and escalation officers with counsel.]
Official contact and notices
Questions about privacy policy should be sent from the registered account email wherever possible. GARUDAYA may request order IDs, application IDs, invoice numbers, KYC references or proof of authority before sharing account-specific information. Official notices may be sent to legal@garudaya.in; operational support may be sent to support@garudaya.in. Registered office: C/O Sabita Jena Nuagam, Dasamundali, Sheragada, Aska, Ganjam – 761106, Odisha, India.
| Desk | |
|---|---|
| Legal | legal@garudaya.in |
| Support | support@garudaya.in |
| Accounts | accounts@garudaya.in |
| KYC | kyc@garudaya.in |
| Export | export@garudaya.in |