Support
Support for farmers, buyers, sellers, vendors and exporters
To resolve requests faster, include your registered email, relevant IDs, screenshots, payment proof, delivery evidence or KYC document type. Do not send passwords, OTPs or raw device tokens.
Order, invoice and shipment support
Include order ID, invoice number, shipment reference, delivery photos and a clear issue description.
support@garudaya.in
KYC and registration support
Include registered email, role, document type, rejection reason screenshot and any corrected document details.
kyc@garudaya.in
Payments and refunds
Include payment reference, order/service ID, bank details confirmation and refund/cancellation reason.
accounts@garudaya.in
Farmer onboarding
Include village, district, crop categories, farm details and assistance needed for profile/product readiness.
farmer@garudaya.in
Export desk
Include IEC, product, buyer country, documentation status and shipment/export support requirement.
export@garudaya.in
Legal and grievance
Use for formal notices, privacy, copyright, policy questions, unresolved grievances or compliance escalation.
legal@garudaya.in
Escalation guidance
Operational support should be attempted first. Formal complaints should follow the Grievance Redressal Policy. Exact statutory officer details and response timelines require GARUDAYA legal approval before production publication.
View grievance policy